Comments on: Cancel Sprint Service Without Early Termination Fees

By: V

Fri, 13 Jan 2012 19:02:26 +0000

I dont even know how to start without going into a long story.
1. Basically I agreed to service with sprint 1 phone since I have a friend who works there she set everything up but I was approved on my own
2. months later I asked her if they had a laptop connect card, because I go to school, she then instead got me a so called free laptop but then I pay 59.99 monthly for internet
3. she then asked me if she could add a line to my account. I allowed her figuring if anything went wrong with the bill she would handle it. so then we had a family plan
from there on out of control phone bills , charges craziness. And she doesnt handle the issues with spriont until my service continously gets cut off im talkin two to three times per month and im making 100-150 payments on the account myself.
4. we cancelled the laptop service advising I was not using it. they didnt do it but said they would
months later huge bill she finally made sprint adjust over 600.00 off the bill. she put HER line on seasonal standby for 8.99 and changed the laptop into a reg phone line. By the way I am beefing with her about that, because I still pay family plan price. so then I just got my last bill 400.00. i go through the bills and see that I am billed for 2 fam plans on 1 bill what is wrong with them. i want out. I have now 3 lines on my account if i disconnect that almost 1000.00 in etf’s. i only use one of the lines this is sickening. and it seemed like this mess only started when i let her add a line. she doesnt use the phone that is on my account now. she has an i phone on one of her other customers accounts. I am not trying to get her fired but i want out. Is there ANY way. please help.

By: angie

angie — Sun, 11 Sep 2011 23:35:40 +0000

this is for Tom I need help my boyfriend has nextel /sprint and is on the road alot due to his job well thay say that thay have coverage all over … hes in IND and cant get calls or make calls hes been to the big city in IND and talked to nextel over prob .. thay say get a better phone .. there are 3000 guys there and some have nextel and have the same prob.. how can he get out of this contract do to no service???

By: sharice

sharice — Sun, 03 Apr 2011 15:49:49 +0000

so if i want 2 leave at&t i can just transfer my number and pay off the ETF

By: Jared

Jared — Tue, 21 Oct 2008 22:07:19 +0000

I am in the same boat as KP. I would like to get out of my contract. Has anyone tried using the fact that surcharges in oct 2008 went up as being “materially adverse”? If you have, please advise results.

By: KP

KP — Wed, 08 Oct 2008 01:44:07 +0000

I really would like to end my sprint contract early for free in order to move to at&t in order to purchase an i-phone. can anybody help me?

By: Tom

Tom — Thu, 25 Sep 2008 16:10:12 +0000

If you have insurance bring the phone to a repair center and they can swap it out for you its called an advanced exchange and since you have insurance there is no charge for that.

By: Madison

Madison — Thu, 25 Sep 2008 15:16:29 +0000

@ Kelly: When I got a refurbished phone, I believe it had a 90 warranty. Did you check to see if they will replace it for free?

By: Kelly

Kelly — Thu, 25 Sep 2008 02:13:47 +0000

My husband and I have had nextel for several years now. This past May we were eligible for an upgrade and I got the palm centro (which is a sprint phone) and my husband got the Nextel i335 because he needs direct connect for work. We got insurance on both of the phones. This costs us 7 bucks per month per phone + 50 bucks per phone they send you in case of loss..etc!!!

About a month or two ago I lost my phone at a store and had to get it replaced. They sent me a refurbished centro and just 2 days ago it crapped out on me.

Can anyone give me advice on what I should do??? I dont think its worth paying another 50 bucks (130 bucks total) when i could just buy a whole nother(cooler and better) phone..like the instinct for example!!

what should i do? and what are my options?

By: Ian

Ian — Mon, 22 Sep 2008 01:05:38 +0000

@Ruthie
I’m looking into getting out of my Sprint contract at the moment and from the research I’ve done and people I’ve talked to, including the legal department at my work, these ETF’s can not accrue interest and have no terms of payment. Therefore you should be able to pay it back at whatever pace you want. So you could potential pay $1 a month for however it takes. I plan on telling them that I will be doing this and see if they don’t lower the amount they charge me as a result for one full payment. Regardless of what they say, if you are making payments they cannot send you to collections or have it affect your credit. If anyone has heard otherwise, please let us know. Thanks.

By: Ruthie

Ruthie — Thu, 18 Sep 2008 17:12:04 +0000

I WOULD APPRECIATE IT IF SOMEONE COULD TELL ME IF I COULD PAY OFF MY “EARLY TERMINATION” WITH SPRINT IN PAYMENTS.
I KNOW I CAN’T GET OUT OF PAYING IT.
I’VE SINCE GONE WITH VERIZON, THEY WANT THEIR MONEY BY OCT. 1ST.
ANY HELP WOULD BE GREATLY APPRECIATED.

THANKS ALOT

RUTHIE

By: David P.

David P. — Thu, 18 Sep 2008 15:54:42 +0000

Hey Tom. I’m interested in your help if you are able to. I’m just flat out canceling sprint and would love to avoid the EFT.

My two year contract was supposed to end in August, but because I added my wife onto my plan the new end date is 2010. Email me with suggestions.

davidporter52@hotmail.com

By: Tom

Tom — Wed, 17 Sep 2008 15:56:14 +0000

First things first did you transfer your sprint number to verizon? If you did your going to have to pay the etf, I work at a sprint store in ny, If you did not transfer your number I can 100 percent get you out of your contract.

By: Ruth Wartenberg

Ruth Wartenberg — Tue, 16 Sep 2008 02:40:57 +0000

I’m really in a bind with Sprint. I’ve since left Sprint and went with Verizon. I’ve just received a bill for $175.00 for early termination. I would appreciate it if Madison could help me out here, it sounds like she really knows her stuff.
A prompt reply would be appreciated.

Thanks very much.

Ruthie

By: Flor

Flor — Thu, 28 Aug 2008 00:58:54 +0000

hey guys um I just got off the phone with some lady who refuses to cancel my phone without ETF. I have three phones on my account and recntly found out that they had extended my contract two years because I purchased a new phone with a discount. Um how can I get out without paying, im stuck for 2 more years and didnt even know it. They just extended the contract without telling me. And they claim that they can do that if they give u a discount on phones. Help please I dont know how to get out without paying that fee…

By: Marc

Marc — Tue, 29 Jul 2008 16:33:33 +0000

I just went to Nextel and ALL of their phones come with 2 year commitments. Am I missing something?

Marc